Cookie Policy
DRAFT — NOT YET IN EFFECT. This policy will apply when Klinivo launches in the United Kingdom. Klinivo currently operates in Brazil only.
This Cookie Policy explains how Klinivo, operated by HC Desenvolvimento de Softwares Ltda., uses cookies and similar technologies on its website and platform. It complements the Privacy Policy and should be read together with it.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and understand how you interact with it. Some cookies are essential for the site to function; others help us improve your experience. We also use similar technologies such as browser localStorage.
2. Cookies and storage we use
2.1 Essential (always on)
Required for the website and platform to function; they cannot be disabled. The lawful basis is legitimate interest and performance of a contract (UK GDPR Art. 6(1)(b) and (f)).
| Name | Purpose | Type | Duration |
|---|---|---|---|
cookie-consent |
Remembers your cookie consent decision | localStorage | Persistent |
| Authentication session (AWS Cognito) | Maintains your authenticated session securely (JWT tokens) | Session token | Session |
2.2 Analytics (optional)
Help us understand how visitors interact with our site. Enabled only when you click "Accept" on the cookie banner. The lawful basis is consent (UK GDPR Art. 6(1)(a); PECR reg. 6).
| Name | Purpose | Type | Duration |
|---|---|---|---|
| PostHog analytics | Pseudonymised page views and interaction events to improve the site | Cookie + localStorage | 12 months |
3. Third-party cookies
We do not use advertising, social-media, or third-party tracking cookies for targeted marketing. No data is shared with advertisers. No personal health information (PHI) is collected through website analytics.
4. Analytics provider
We use PostHog for website analytics. PostHog processes data on EU servers (eu.i.posthog.com) with international-transfer safeguards under UK GDPR. No health data is collected through website analytics. For more information, see PostHog's privacy policy.
5. Managing cookies
You can manage your cookie preferences at any time:
- Use the cookie banner shown on your first visit to accept or reject analytics cookies.
- Clear your browser's
localStorageto reset your consent decision. - Use your browser's built-in cookie settings to block or delete cookies.
Disabling essential cookies may prevent the platform from working properly.
6. Changes to this policy
We may update this Cookie Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. We recommend reviewing this page periodically. The "last updated" date at the top indicates the current version.
7. Questions
If you have questions about our use of cookies, contact us at [email protected].
HC Desenvolvimento de Softwares Ltda.
Version 1.0 — Effective 13 June 2026.